Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Password (stored securely hashed)
• Company or business name (optional)
• Billing information and payment details

Website Content

When you use our service, we collect and process:

• URLs of websites you submit for modernization
• Content from those websites (text, images, structure)
• Your chat messages and design preferences
• Generated website designs and modifications

Usage Data

We automatically collect:

• IP address and approximate location
• Browser type and device information
• Pages visited and features used
• Time spent on the platform
• Referring websites and search terms

2. How We Use Your Information

We use your information to:

• Provide our services: Process your website content, generate designs, and host your modernized sites
• Improve the platform: Analyze usage patterns to enhance features and user experience
• Communicate with you: Send service updates, respond to inquiries, and provide customer support
• Process payments: Handle billing and subscription management
• Ensure security: Detect and prevent fraud, abuse, and security threats
• Comply with law: Meet legal obligations and respond to lawful requests

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers: Third parties who help us operate (hosting, payment processing, analytics)
• AI providers: To generate website designs (content is processed, not stored by these providers)
• Legal requirements: When required by law, court order, or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

4. Third-Party Services

We use the following categories of third-party services:

Hosting & Infrastructure

We use cloud hosting providers to store and serve your website content securely.

Payment Processing

Payments are processed by third-party payment processors. We do not store complete credit card numbers on our servers.

Analytics

We use analytics services to understand how users interact with our platform and improve our services.

AI Services

We use AI providers to generate website designs. Your content is processed to create designs but is not retained by these providers for training purposes.

5. Data Retention

We retain your information for as long as necessary to provide our services:

• Account data: Retained while your account is active and for a reasonable period after closure
• Website content: Retained while you maintain an active subscription
• Usage data: Generally retained for 24 months for analytics purposes
• Payment records: Retained as required for tax and legal compliance

After account deletion, we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention).

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption in transit (HTTPS/TLS) and at rest
• Secure password hashing
• Regular security assessments
• Access controls and authentication
• Monitoring for suspicious activity

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your data
• Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know: What personal information we collect, use, and disclose
• Right to delete: Request deletion of your personal information
• Right to opt-out: We do not sell personal information
• Right to non-discrimination: We will not discriminate against you for exercising your rights

To make a request, contact us at [email protected]. We will verify your identity before processing your request.

9. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland:

• Legal basis: We process your data based on contract performance, legitimate interests, and consent
• Data transfers: Your data may be transferred to the United States where our servers are located. We implement appropriate safeguards for such transfers
• Supervisory authority: You have the right to lodge a complaint with your local data protection authority

For GDPR-related inquiries, contact us at [email protected].

10. Children's Privacy

SiteAI is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at [email protected].

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our website. Your continued use of SiteAI after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: